Communicating results in process improvement is a critical step in ensuring the success and sustainability of process improvement efforts. Knowing that your efforts are paying
How we work continues to evolve, and that includes how we communicate at work. As teams get more geographically diverse and working schedules become more
In last week’s blog, I shared with you the first three of the five quantitative questions to help you prioritize which problems to solve. As
In last week’s blog, I shared with you the first component of problem prioritization, consisting of three qualitative questions. The second and last component of
In our previous blog, we discussed the importance of problem prioritization. Today I want to share with you one of the two components of prioritization—qualitative
On average, I’ve seen organizations I’ve worked with identify 80 to 120 problems across their entire operation. This is typical because operations are designed to
Most CEOs dream of scaling their company, but not all of them are able to actually do it. While there are many factors that prevent
Guilty of having documentation of your processes scattered everywhere? Some are in the cloud, some in personal files, and some have entirely different names and
Overwhelmed employees can have a negative impact on both the individual’s well-being and the overall performance of your business. When your employees are overworked, stressed,
In last week’s blog, I shared with you the importance of categorizing your process problems and the first four types of waste in process: waiting,
In a previous blog, I shared with you how to properly identify the problems in your processes. In my work leading teams through process improvement,
To celebrate our two-and-a-half-years of the UNprofessional podcast, I am delighted to share with you the top three episodes from the past six months. If
