Mastering Step 8 of the PDCA Process: Standardizing Successful Processes
In previous blogs, I shared with you steps 1–7 of the PDCA process. If you weren’t able to follow the blog series about the previous steps, I highly suggest you read them first before reading this blog, which focuses on step 8 of the process. Links to other blogs about the other steps of the […]
3 Qualitative Questions To Ask In Problem Prioritization
In our previous blog, we discussed the importance of problem prioritization. Today I want to share with you one of the two components of prioritization—qualitative questions to ask to determine the most valuable problems to solve. Once you’ve identified all your problems in your operations, from presales to post-sales, you will now ask these three […]
3 Ways to Attract and Retain Top Talent
With the Great Resignation shifting the balance of power to employees, companies need to rethink their strategies in order to attract and retain great talent in a very tight labor market. The power shift and the effects of remote work during the pandemic have changed employees’ priorities. The candidate in front of you now is […]
Top 3 Things Employees Want to See at Work
The Great Resignation in 2021 brought a tight labor market with over 11 million job openings waiting to be filled. Employees now have the upper hand in picking roles they want. In order for companies to attract and retain great talent, they have to rethink their strategies and make sure they accommodate what employees want […]
Introducing The UNprofessional Podcast
Hi friend, I’m reaching out today to share with you that I have officially launched my podcast, UNprofessional, where I, together with other fellow UNprofessionals, dive deep into what it takes to create human-centric organizations and become fully human leaders. The UNprofessional podcast explores the boundaries of work, humanity and culture. Join […]
Reimagine the Restart Part 2: The hidden competitive advantages that will reset your business
This part II of Reimagine the Restart is focused entirely on how we can reimagine operations and the way we do business as markets reopen. As lockdowns are being lifted and markets reopen, we are slowly coming out of this stage of grief. According to NPR, cell phone data shows people are transiting significantly more […]
The Psychological Impact of COVID-19 – How to protect the mental health of yourself and your team
“Health is the only thing one truly has.” This was the saying of which my former boss at Toyota Motor Asia Pacific would consistently remind me while facing the 2008 financial crisis. Despite all of the challenges facing us, we continued to find relief in our mantra, and twelve years later, the phrase still rings […]
