We’re halfway through the first-ever round of The Ops Edge Academy—and I have to say: this group is crushing it.
Want in on the next round of The Ops Edge Academy? Join the waitlist now →
What started as a room full of service business operators (some self-proclaimed “bad at process”) has turned into a crew of leaders who are confidently running improvement initiatives, collaborating cross-functionally, and solving real problems with less chaos and more clarity.
The transformation has been… something else.
Here are just a few things students are saying:
“Love this program! I signed up because I’m bad at process – but even the people on my team who are great at it have been so impressed.”
“I would highly recommend it for anyone regardless of skill set or experience.”
“Crazy amount of knowledge and real-world tactics coming from HILARY M. CORNA ❤️”
“This will completely change the way you approach process improvement!! Been a blast learning from you and this group!”
Sound like something you want in on? Add yourself to the waitlist here →
A few takeaways from the halfway mark:
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Most people don’t have a process problem—they have a problem solving process problems. That’s what we fix first.
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Process work doesn’t have to be overwhelming. When you have a structured roadmap, you don’t second-guess where to start.
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Improvement isn’t a solo sport. Students are learning how to lead with their teams, not just delegate down.
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Start with your people, then build the process around them. That one mindset change has been a game-changer. Because when people feel seen, heard, and part of the solution—real improvement sticks.
If you’re ready to stop duct-taping processes together and start building something sustainable—this is your next move.
Add yourself to the waitlist and you’ll be the first to know when enrollment reopens.
P.S. You don’t need to be a Six Sigma Black Belt or have an ops title to lead process work. You just need the right support—and the courage to lead differently. Join the waitlist.
In your service,
Hilary Corna
