Why Training Doesn’t Stick (and What to Do Instead)

You’re not the only one… and the fix isn’t what you think. If you’re constantly re-explaining processes, struggling to get new hires up to speed, or watching your team “nod along” in training but revert to old habits two weeks later—I see you.

Download Your Free Training Template Here

You’re not doing anything wrong. You’re facing what nearly every growing organization does: inconsistency in how people are trained and how change actually sticks.

That’s exactly why we built our Training Template—a simple, structured guide to make training repeatable, scalable, and effective across teams.

You can download it for free—and use it to build clarity, consistency, and accountability into your training process starting today.

The Real Problems You’re Trying to Solve

After years of helping fast-growing companies roll out operational improvements, I’ve seen the same six challenges keep teams stuck. The good news? Each one can be addressed by systematizing how you train.

Inconsistent Training: Everyone’s doing it their own way because no one’s been trained the same way.
Low adoption: New processes fall flat because teams don’t see how the change benefits them.
Overwhelming, generic training: Hours-long sessions that miss the mark.
No ownership or follow-through: After the session, accountability disappears.
Chaotic communication: Departments send mixed messages, confusing employees and customers alike.
Training fatigue: People are tired of sitting through sessions that don’t change outcomes.

Sound familiar? You’re not alone, and that’s exactly what this week’s SOLO episode is about.

Episode Overview: How to Use Our Training Template

In this SOLO episode, I break down exactly how to use our Training Template to solve these problems. This tool isn’t about adding more meetings or slides — it’s about making every minute of training matter. Listen to the episode here

Here’s what we cover:

A clear opening: Set the “why” before you ever say “how.” Context creates connection.
Structured content: Identify who needs training on what, and why it matters.
A strong closing: Reinforce next steps and accountability, so training translates to action.
Role-specific training: Not everyone needs the same depth. Customize sessions by audience to respect their time and focus.
Scheduling with intention: The closer you plan training to go-live, the smoother the implementation feels.
Documentation that lives on: Centralize training content so it becomes part of your company’s knowledge base, not lost in someone’s inbox.

Why This Matters

If you’ve ever said, “We already did a training on that,” and still found the same mistakes showing up, you already know—training isn’t about information, it’s about transformation.

Our template ensures every training drives behavior change. It ties directly to PDCA:

Plan your training intentionally
Do it in bite-sized, relevant ways
Check that people understood
Act on what needs improvement

That’s how you move from reactive fixes to sustainable improvement—and from frustrated teams to confident ones.

Ready to Streamline Your Training Process?

Download the free Training Template here and use it to build your next go-live, process rollout, or cross-functional training plan.

Then, listen to the full SOLO episode “How to Use Our Training Template” on Apple Podcasts to walk through it step by step.

Because when your team understands the “why,” believes in the “how,” and knows exactly “who does what,” you don’t just get alignment—you get momentum.

Strategy Spotlight

Before your next training session, ask this one question:

“What’s the single behavior I want people to do differently after this training?”

Everything else—slides, talking points, handouts—should support that one outcome.
It’s a small shift that cuts the fluff, sharpens your message, and makes training stick.

Try it once, and you’ll see the difference immediately.

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Want to Work With Us?

Enrollment for The Ops Edge Academy is officially open—but only 3 spots remain.

This isn’t just another course. It’s a process improvement certification program built for business and operations leaders who want to design systems that scale without losing their soul.

Inside, you’ll learn how to: