The Benefits of Process Improvement for Service-Oriented Businesses
Without strong processes, customers will leave you. Through process improvement, you can create strong processes that can lead to improved customer satisfaction, increased profitability, and sustainable growth. In this article, we will delve into the transformative advantages that process improvement brings to your business. Enhanced Operational Efficiency One of the primary benefits of process improvement […]
Process Improvement Trends Report 2024
In 2024, two big things matter most for business operations: efficiency and empathy. Companies are focusing on strategies that prioritize customer satisfaction while pursuing operational excellence. From building customer-centric processes to harnessing the power of AI, here are five key trends shaping the business landscape this year. As you delve into these trends, keep in […]
Celebrating 100 Episodes (and 3 Years!) of the UNprofessional Podcast!
✨🥂Three cheers for hitting 100 episodes and three years of unscripted, insightful conversations on the UNprofessional Podcast!!! 🥳🎉 We couldn’t have done it without your support, so a huge thank you to all of you for listening. For the past 100 episodes, we’ve covered everything from process improvement to business growth to company culture to […]
How to Ensure That Your Process Improvement Initiatives Align With Your Organization’s Goals
Aligning process improvement initiatives with organizational goals is crucial for ensuring that the efforts and resources invested in process improvement are not wasted. It also provides a clear direction and focus for the organization, leading to improved communication, collaboration, and employee engagement. Here’s how you can ensure that your process improvement efforts are aligned with […]
The Best of 2023: Revisiting Our Top Blogs This Year
As we bid adieu to 2023, I’m thrilled to share with you a collection of the most impactful blogs from the year. Each offers valuable lessons and practical techniques to unlock your business’s full potential. Whether you’re a seasoned executive or a budding entrepreneur, these blogs provide actionable insights that transcend industries. From unraveling the […]
Make 2024 the Year You Finally Fix Your Processes
As we approach the dawn of a new year, it’s a perfect time to reflect and envision positive changes for the future. For many businesses, this entails a critical examination of their operational processes. The future of business success is in the hands of those who can master the art of process improvement. Having a […]
Three Ways We Can Collaborate in 2024
I’m beyond excited to share the three ways we can work together to transform your business processes and drive your organization to unprecedented success in 2024. Each strategy is tailored to your specific organizational goals and encompasses a range of scales. All three approaches are firmly rooted in the PDCA methodology, guaranteeing a well-structured and […]
How to Keep Your Team’s Momentum During the Holidays
It’s no secret that the holidays can be a busy and distracting time for almost everyone. Keeping your team focused and productive can be difficult as their thoughts turn towards hosting family members, planning to travel, holiday shopping, planning parties, or simply having a break from work. It’s easy to accept that your team’s momentum […]
How to Overcome Resistance to Process Improvement
Resistance to process improvement is a common challenge that I’ve seen in many organizations I’ve worked with. It’s not surprising since people are hardwired to resist change. Getting them to unlearn a behavior that has been built upon for years is not going to happen overnight. Understanding why people resist process improvement initiatives In process […]
How to Make Meetings More Effective
Numbers don’t lie. Meetings are often considered a waste of time and money. According to research done by Zippia, companies spend roughly 15% of their time on meetings and 71% of those meetings are considered unproductive. Moreover, an estimated $37 billion is lost annually to unproductive meetings. Meetings can be unproductive for a variety of […]
