Process Improvement Trends Report 2024

In 2024, two big things matter most for business operations: efficiency and empathy. Companies are focusing on strategies that prioritize customer satisfaction while pursuing operational excellence. From building customer-centric processes to harnessing the power of AI, here are five key trends shaping the business landscape this year. As you delve into these trends, keep in […]
Celebrating 100 Episodes (and 3 Years!) of the UNprofessional Podcast!

✨🥂Three cheers for hitting 100 episodes and three years of unscripted, insightful conversations on the UNprofessional Podcast!!! 🥳🎉 We couldn’t have done it without your support, so a huge thank you to all of you for listening. For the past 100 episodes, we’ve covered everything from process improvement to business growth to company culture to […]
How to Ensure That Your Process Improvement Initiatives Align With Your Organization’s Goals

Aligning process improvement initiatives with organizational goals is crucial for ensuring that the efforts and resources invested in process improvement are not wasted. It also provides a clear direction and focus for the organization, leading to improved communication, collaboration, and employee engagement. Here’s how you can ensure that your process improvement efforts are aligned with […]
We’re Building a Course on Process… and We Want You In!

We’re busy brewing up something special here, and we want you to be a part of it. We’re crafting a brand new course all about process and we can’t wait to dive into the nitty-gritty with you. We want to make sure this course hits the mark, and that means hearing directly from you. Are […]
The Best of 2023: Revisiting Our Top Blogs This Year

As we bid adieu to 2023, I’m thrilled to share with you a collection of the most impactful blogs from the year. Each offers valuable lessons and practical techniques to unlock your business’s full potential. Whether you’re a seasoned executive or a budding entrepreneur, these blogs provide actionable insights that transcend industries. From unraveling the […]
Make 2024 the Year You Finally Fix Your Processes

As we approach the dawn of a new year, it’s a perfect time to reflect and envision positive changes for the future. For many businesses, this entails a critical examination of their operational processes. The future of business success is in the hands of those who can master the art of process improvement. Having a […]
Three Ways We Can Collaborate in 2024

I’m beyond excited to share the three ways we can work together to transform your business processes and drive your organization to unprecedented success in 2024. Each strategy is tailored to your specific organizational goals and encompasses a range of scales. All three approaches are firmly rooted in the PDCA methodology, guaranteeing a well-structured and […]
How to Overcome Resistance to Process Improvement

Resistance to process improvement is a common challenge that I’ve seen in many organizations I’ve worked with. It’s not surprising since people are hardwired to resist change. Getting them to unlearn a behavior that has been built upon for years is not going to happen overnight. Understanding why people resist process improvement initiatives In process […]
Resolving Differing Opinions at Work Through Process Improvement

Differing opinions are natural in the workplace because people come from diverse backgrounds and experiences and have their own set of values and beliefs. Moreover, we are used to working towards different goals and having individual priorities. Employees also have varying levels of knowledge and access to information. All of these contribute to different opinions […]
Blog Quarterly Digest: Unveiling the Best of Q3 2023

Our top 3 blogs this third quarter of 2023 are packed with wisdom, ideas, practical insights, and powerful tools that are sure to help you transform how you do business. Gain a deeper understanding of how to thrive in today’s dynamic business landscape by learning proven methods to unlock new possibilities, foster growth, and conquer […]