4 Ways Process Improvement Can Increase Objectivity In The Workplace
You cannot run and grow a business relying on your gut. The lack of objectivity in operations can lead to inefficiencies, inconsistency, poor decision-making, lack of transparency, and reduced accountability, among others. Process improvement can increase objectivity in business by introducing standardized processes and procedures that are based on objective data and analysis rather than […]
Why You Don’t Need Customer Journey Mapping
A CEO that I used to work with recently said to me that most companies are just pretending to have processes in place. Not because they are lying to themselves but because they don’t actually know how to accurately create them. When I audit a company, what I quickly realize is that each department has […]
Process Improvement for Service-Based Businesses
Most approaches used for process such as Six Sigma and Lean are designed for large-scale manufacturing and don’t meet the needs of service-based businesses. Textbooks on process and operations only cover enormous enterprise-level multi-billion dollar international companies. But how does process improvement apply to serviced-based and privately held companies? This is the gap I’m trying […]
Learn How to Solve 20% of Your Problems in 2 Days
Want to solve 20% of your problems without changing ANYTHING in your business? How valuable would that be to your company? What if I told you that in just 2 days you could, Understand the current state of your business with 100% accuracy Get all of your departments on the same page and excited about […]
How To Make Process Improvement Fun
Business doesn’t have to be boring. The same thing goes with process improvement. Most of the time processes are such a buzzkill because it’s usually coming from a place of problems. But if we rally behind the positives, processes can be fun and exciting. They can be creative, innovative and give something for your team […]
Making Work More Meaningful Through Process Improvement
Once your people find meaning in their work, everything else will follow. According to research, employees who find their work meaningful perform 33% better, are 75% more committed to their company, and are 45% less likely to find a job elsewhere. What makes work meaningful? While the idea of meaningfulness may vary from one person […]
Blog Quarterly Digest – Top 3 Most Popular Blogs of Q1 2023
I hope the first quarter of 2023 has been off to a great start for you. To kick off this second quarter, I’m sharing with you the top 3 blogs of the first quarter that are sure to help you grow a sustainable business and cultivate a thriving company culture.💗 1. “Do Your Processes […]
Building Accountability In Process Improvement: Teaching People How To Build A Process
We’re concluding this month’s blog series on building accountability with what every leader should know when doing process improvement—teaching people how to build a process. Teach people to build, not just follow In process improvement, you are not just giving people a checklist and telling them to follow it. You are educating them on why […]
Building Accountability In Process Improvement: Listening And Serving Your People Better
There’s a misnomer that once you’ve rolled out your newly improved processes you’re done. You can now wash your hands of them. But as I always say, operations is designed to be indefinite. It never ends. Building accountability in process improvement is the same. It requires continually listening to your employees until you have a […]
Building Accountability In Process Improvement: How To Reinforce Changes In The Workplace
In our previous blog, we discussed the importance of setting realistic importance in building accountability in process improvement. Another crucial part of building accountability is to positively reinforce changes. If you want people to take ownership of your processes, they have to be motivated to do it. According to the authors of Applied Behavior […]
