Blog Quarterly Digest – Top 3 Most Popular Blogs of Q1 2023

I hope the first quarter of 2023 has been off to a great start for you. To kick off this second quarter, I’m sharing with you the top 3 blogs of the first quarter that are sure to help you grow a sustainable business and cultivate a thriving company culture.💗   1. “Do Your Processes […]

Building Accountability In Process Improvement: Teaching People How To Build A Process

We’re concluding this month’s blog series on building accountability with what every leader should know when doing process improvement—teaching people how to build a process.  Teach people to build, not just follow  In process improvement, you are not just giving people a checklist and telling them to follow it. You are educating them on why […]

Building Accountability In Process Improvement: How To Reinforce Changes In The Workplace

In our previous blog, we discussed the importance of setting realistic importance in building accountability in process improvement. Another crucial part of building accountability is to positively reinforce changes. If you want people to take ownership of your processes, they have to be motivated to do it.   According to the authors of Applied Behavior […]

Building Accountability in Process Improvement: Setting Realistic Expectations

One of the main concerns most organizations have when doing process improvement is how to make sure the changes made are being followed. Building accountability is key to sustaining the success of any process improvement efforts. But having people make a commitment and be responsible for something new to them can be a little tricky, […]

Debunking Myths About Process Improvement

No one teaches you how to do process in undergrad and business school. No wonder there are lots of misconceptions about process improvement.    When you look at textbooks on process and ops, they only cover enormous multibillion-dollar companies. They don’t discuss how process improvement initiatives work for privately held companies. That’s the gap I’m […]

2 of the Biggest Mistakes Organizations Make When Doing Process Improvement

Process improvement can be boring and tedious, but it doesn’t have to be. Oftentimes, it is only due to misconceptions and mistakes organizations make when doing it. But once myths are dispelled and mistakes are avoided, I can guarantee you and your people would enjoy the “process” 😀.    This is the first part of […]

Do your processes make your employees hate their jobs?

Organizations often focus on reducing costs and increasing profitability and efficiency when designing a process. In short, it’s all about what the company can gain from the process, even to the detriment of the people who are actually going through the process.   Here are ways your processes are hurting your employees: Treating operations like […]

How to Build Recession-Proof Processes

History tells us that while recessions are painful, they are a normal part of the business cycle. Since World War II, the United States has survived 13 economic recessions. The question is not whether it will happen again: it is whether your organization is prepared for when recession happens.    Here are three ways you […]

Why a Great Product Is Not Enough

You have a great product, and you know how to sell. Unfortunately, a great product alone and knowing how to sell it do not guarantee success in business. A study from the Journal of Marketing Research reveals that of almost 9,000 new products that achieved wide distribution at a national retailer, only 40% of them […]