Once your people find meaning in their work, everything else will follow. According to research, employees who find their work meaningful perform 33% better, are 75% more committed to their company, and are 45% less likely to find a job elsewhere.
What makes work meaningful?
While the idea of meaningfulness may vary from one person to another, generally, work is meaningful when people feel that their efforts are purposeful and worthwhile. Aside from having a good salary, people also want a fulfilling job that makes them feel they are a part of something bigger than themselves.
How process improvement makes work more meaningful
A 2021 McKinsey study reveals a considerable gap between executives and frontline managers and workers when asked if they are living their purpose in their day-to-day work. Eighty-five percent of executives and upper management said they are living their purpose at work, but only 15% of frontline managers and employees said the same.
This “purpose hierarchy gap” is not surprising since most organizations only involve management-level employees in creating purposeful projects. Decisions and ideas that get implemented usually come from the higher-ups. Thus, creating a process-based culture can address this problem.
Process improvement provides an engine for everyone in the company to share ideas and turn them into actions.
Your employees on the frontline are the ones going through your day-to-day operations, making them excellent sources of valuable information on how to improve the work processes. Providing opportunities for your people to contribute to the organization’s overall progress makes them feel valued, increases morale, and helps them find meaning in their jobs.
According to author and Wharton Professor Adam Grant, work can be made more meaningful by simply helping employees see the significant connection between their daily tasks and the overall outcome and mission of the company. This connection is what people are yearning for: Employees want to see that what they do impacts the entire company.
Improving your processes makes people have better results and reach more goals at work
When processes are streamlined, employees are more successful at their jobs. You set them up for achievement. Employees are then more confident that they can contribute to their teams and the company as a whole. Your employees are also then able to serve customers better, and they can derive meaning from making other people’s lives better and easier.
Make it Meaningful
Often, your people are too busy with the daily grind that they fail to see the impact of their work. It’s up to you as their leaders to show and provide them with opportunities to help your employees find more meaning in their work.
Your mission is to recognize your people’s contributions, create an environment where every employee can grow and develop, work in fulfilling roles and bring their best selves to work. Your company can reach all these goals with a culture that embraces process improvement where employees are directly and visibly involved in improving the company.
With love and respect,
Hilary Corna
