3 Qualitative Questions To Ask In Problem Prioritization

In our previous blog, we discussed the importance of problem prioritization. Today I want to share with you one of the two components of prioritization—qualitative questions to ask to determine the most valuable problems to solve.  Once you’ve identified all your problems in your operations, from presales to post-sales, you will now ask these three […]

How Problem Prioritization Works and Why It Matters

On average, I’ve seen organizations I’ve worked with identify 80 to 120 problems across their entire operation. This is typical because operations are designed to be indefinite, so there’s never a point where we have zero problems. But it doesn’t mean that we have to solve all 100 problems at once. There’s a misconception that […]

4 Things CEOs Should Stop Doing In Order To Scale

Most CEOs dream of scaling their company, but not all of them are able to actually do it. While there are many factors that prevent a company from scaling up, founders and CEOs also play a key role in whether or not a company can successfully scale. Here are four things CEOs should stop doing […]

Your Complete Guide to Process Documentation With A Free Template

Guilty of having documentation of your processes scattered everywhere? Some are in the cloud, some in personal files, and some have entirely different names and structures. Don’t worry; you’re not alone. Documenting processes is not the most fun thing to do, after all.  Nonetheless, standardizing your process documentation can easily save you hours of searching […]

Two of the Most Effective Ways to Help Overwhelmed Employees

Overwhelmed employees can have a negative impact on both the individual’s well-being and the overall performance of your business. When your employees are overworked, stressed, and struggling to keep up with their workload, they may become disengaged and unproductive.  This can result in decreased performance, lower job satisfaction, increased absenteeism, and higher turnover rates, which […]

8 Types of Waste in Process: Part 2

8 types waste in process

In last week’s blog, I shared with you the importance of categorizing your process problems and the first four types of waste in process: waiting, motion, inventory, and overproduction. Today I’ll be sharing the last four categories into which process problems can fall. Looking at problems as a category helps us see based on fact […]

Celebrating 2.5 Years of the UNprofessional Podcast: Revisiting Our Favorite Episodes

To celebrate our two-and-a-half-years of the UNprofessional podcast, I am delighted to share with you the top three episodes from the past six months. If you’ve been enjoying the blog, I can assure you that you’ll find these episodes even more engaging and insightful.  💡How to identify problems in your processes In this episode, I […]

Differentiating Kaizen, Lean, And Six Sigma

Differentiating Kaizen, Lean, and Six Sigma

Kaizen, Lean, and Six Sigma are three different things. But they all come from the same initiative and have the same goal, which is to improve processes. The difference is in the HOW they do it. To start, Lean and Six Sigma are practices, while Kaizen is a philosophy. What Kaizen is in process improvement […]

Blog Quarterly Digest: Top 3 Most Popular Blogs of Q2 2023

As we gear up for the second half of the year, it’s time for leaders and businesses to ramp up their efforts and set themselves up for success. But how can you navigate the challenges and seize the opportunities that lie ahead?  The secret sauce lies in process improvement. Our top three blogs from the […]

2 Common Mistakes In Problem-Solving

In last week’s blog, we discussed how to identify problems in a process. Today I want to share with you a couple of mistakes I see people do in problem identification and how you can avoid them.  Mistake #1: Identifying problems as the root cause People tend to mistakenly identify the root cause of the […]