It’s a misnomer that sales can’t be standardized. Salespeople aren’t usually expected to follow a structure in their day-to-day jobs. Who cares about routines when
Standardizing processes may sound intimidating. Some may paint a negative picture in their heads of people being forced to work like machines to ensure efficiency
Most companies only change when an issue surfaces, but people do not like to change when there is chaos. No one wants to deal with
Customer acquisition is not only expensive, but it’s also one of the hardest parts of running a business. While every company needs to acquire new
It’s no secret that employee recognition matters. According to research conducted by Gallup and Workhuman, 77% of employees who feel they receive the right amount
Poor performance is not always the fault of an employee. When someone is not doing what they’re supposed to be doing or didn’t follow a
Being agile is considered a positive trait in business. In fact, based on the Project Management Institute (PMI) and Forbes Insights Report from 2017, 92%
I have a really fun one-year anniversary call that I do with all my clients. The purpose is to enjoy and celebrate. The purpose is
It’s not what you change: it’s how you change. Even the best initiative will fail if it’s not implemented the right way. Research conducted by
Building your organizational culture around processes not only improves the efficiency and productivity of your business: creating a process-based culture is what will make your
At Toyota, I drew the conclusion that the number one root cause of all operation problems always comes down to the same thing. ? Someone
While Eastern culture places emphasis on teamwork and culture, Western culture values individualism. Employees are encouraged to be self-reliant, make decisions and be held accountable
