One of the main concerns most organizations have when doing process improvement is how to make sure the changes made are being followed. Building accountability
No one teaches you how to do process in undergrad and business school. No wonder there are lots of misconceptions about process improvement. When
Process improvement can be boring and tedious, but it doesn’t have to be. Oftentimes, it is only due to misconceptions and mistakes organizations make when
Organizations often focus on reducing costs and increasing profitability and efficiency when designing a process. In short, it’s all about what the company can gain
30 countries.🌎 80 episodes. 🎧Two wonderful years. 🥂I couldn’t be more grateful to all of you who actively listen to and support the UNprofessional podcast.
History tells us that while recessions are painful, they are a normal part of the business cycle. Since World War II, the United States has
The COVID-19 pandemic has redefined the way we work—flexible work is here to stay. The year 2022 was also a game-changer with the Great Resignation
You have a great product, and you know how to sell. Unfortunately, a great product alone and knowing how to sell it do not guarantee
When people ask me what I do for work, my short answer is this: I work with CEOs to transform their processes so they
Cold. Heartless. Sterile. CHS. This is an acronym I use with all my clients to describe poorly designed processes. Oftentimes the biggest mistake I
When we think about the benefits of process improvement, it’s always about increased productivity, reduced waste/cost and better quality. However, what really makes this work
Business requires serious work, but it doesn’t have to be miserable. Whether you want to bring fun into your workplace is a choice, but the
