3 Leadership Trends for 2023
The COVID-19 pandemic has redefined the way we work—flexible work is here to stay. The year 2022 was also a game-changer with the Great Resignation
The COVID-19 pandemic has redefined the way we work—flexible work is here to stay. The year 2022 was also a game-changer with the Great Resignation
You have a great product, and you know how to sell. Unfortunately, a great product alone and knowing how to sell it do not guarantee
When people ask me what I do for work, my short answer is this: I work with CEOs to transform their processes so they
Cold. Heartless. Sterile. CHS. This is an acronym I use with all my clients to describe poorly designed processes. Oftentimes the biggest mistake I
When we think about the benefits of process improvement, it’s always about increased productivity, reduced waste/cost and better quality. However, what really makes this work
Business requires serious work, but it doesn’t have to be miserable. Whether you want to bring fun into your workplace is a choice, but the
A well-designed process always starts with how you improve the lives of the people experiencing the process, both the employee and the customer. The company
Wearing many hats in the workplace has become a norm. In a study done by ZenBusiness, more than 90% of respondents reported having at least
Change is necessary. A business that fails to change will lose its influence in the industry by falling behind its competition and driving away customers.
It’s a misnomer that sales can’t be standardized. Salespeople aren’t usually expected to follow a structure in their day-to-day jobs. Who cares about routines when
Standardizing processes may sound intimidating. Some may paint a negative picture in their heads of people being forced to work like machines to ensure efficiency
Most companies only change when an issue surfaces, but people do not like to change when there is chaos. No one wants to deal with