When we think about the benefits of process improvement, it’s always about increased productivity, reduced waste/cost and better quality. However, what really makes this work
Business requires serious work, but it doesn’t have to be miserable. Whether you want to bring fun into your workplace is a choice, but the
A well-designed process always starts with how you improve the lives of the people experiencing the process, both the employee and the customer. The company
Wearing many hats in the workplace has become a norm. In a study done by ZenBusiness, more than 90% of respondents reported having at least
Change is necessary. A business that fails to change will lose its influence in the industry by falling behind its competition and driving away customers.
It’s a misnomer that sales can’t be standardized. Salespeople aren’t usually expected to follow a structure in their day-to-day jobs. Who cares about routines when
Standardizing processes may sound intimidating. Some may paint a negative picture in their heads of people being forced to work like machines to ensure efficiency
Most companies only change when an issue surfaces, but people do not like to change when there is chaos. No one wants to deal with
Customer acquisition is not only expensive, but it’s also one of the hardest parts of running a business. While every company needs to acquire new
It’s no secret that employee recognition matters. According to research conducted by Gallup and Workhuman, 77% of employees who feel they receive the right amount
Poor performance is not always the fault of an employee. When someone is not doing what they’re supposed to be doing or didn’t follow a
Being agile is considered a positive trait in business. In fact, based on the Project Management Institute (PMI) and Forbes Insights Report from 2017, 92%
