It’s not what you change: it’s how you change. Even the best initiative will fail if it’s not implemented the right way. Research conducted by
Building your organizational culture around processes not only improves the efficiency and productivity of your business: creating a process-based culture is what will make your
At Toyota, I drew the conclusion that the number one root cause of all operation problems always comes down to the same thing. ? Someone
While Eastern culture places emphasis on teamwork and culture, Western culture values individualism. Employees are encouraged to be self-reliant, make decisions and be held accountable
It’s been a year and a half ✨? since we launched the first episode of the UNprofessional podcast. With 60+ episodes to date and downloads
If you want a sustainable business, predictable revenue, less costly acquisition engine, and shortened sales cycle and lead times, create a business that lives by
When it comes to addressing process problems, people love spending money because it makes them feel like they are doing something valuable. Here’s a classic
Toyota gets over a million ideas a year from their team members on how to improve their processes. Not all of them are good, and
Almost every company recognizes the importance of keeping employees happy in order to succeed. However, we rarely associate fun with being successful at work or
More and more companies are listening to their employees. The increase in job titles focused on flex work, culture, wellness and continuous improvement is one
The past couple of years, we’ve seen it all: Hybrid. In-office. Work from home. A combination of these two or three work models. Achieving the
Being chosen by my alma mater, Elon University, to address the graduating class of 2022 was undoubtedly one of the most honorable moments I’ve ever
