Customer acquisition is not only expensive, but it’s also one of the hardest parts of running a business. While every company needs to acquire new
It’s no secret that employee recognition matters. According to research conducted by Gallup and Workhuman, 77% of employees who feel they receive the right amount
Poor performance is not always the fault of an employee. When someone is not doing what they’re supposed to be doing or didn’t follow a
Being agile is considered a positive trait in business. In fact, based on the Project Management Institute (PMI) and Forbes Insights Report from 2017, 92%
I have a really fun one-year anniversary call that I do with all my clients. The purpose is to enjoy and celebrate. The purpose is
It’s not what you change: it’s how you change. Even the best initiative will fail if it’s not implemented the right way. Research conducted by
Building your organizational culture around processes not only improves the efficiency and productivity of your business: creating a process-based culture is what will make your
At Toyota, I drew the conclusion that the number one root cause of all operation problems always comes down to the same thing. ? Someone
While Eastern culture places emphasis on teamwork and culture, Western culture values individualism. Employees are encouraged to be self-reliant, make decisions and be held accountable
It’s been a year and a half ✨? since we launched the first episode of the UNprofessional podcast. With 60+ episodes to date and downloads
If you want a sustainable business, predictable revenue, less costly acquisition engine, and shortened sales cycle and lead times, create a business that lives by
When it comes to addressing process problems, people love spending money because it makes them feel like they are doing something valuable. Here’s a classic
