How Humanizing a Brand Can Make it Successful
July 23, 2020
A non-humanized company will be a sea of robots even if its products are 10x better than a competitor’s. As early as the 70s, businesses
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Is Your Company Keeping Up in the Human-Centric Era?
July 3, 2020
How many times have you been told, “the system won’t let me do that”? Whether over the phone, formerly at airports, or at a brick
The Unforeseen Impact of the Disgruntled Employee
June 12, 2020
Unemployment claims have passed 40 million since the start of the pandemic, with 1.5 million jobless claims added just last week according to the Bureau
What Business Can Learn From Those Who Kneel — It’s Likely Not What You Think
June 6, 2020
Texas is known for having a history of race-related issues. Amidst all of the newsworthy stories over the last couple of weeks, one story stood
COVID-19 Provides Us an Opportunity to Focus on What’s Truly Important
May 28, 2020
Do you remember when we were deep in quarantine? There was a time in quarantine where my husband, Chris and I, would go for daily
Reimagine the Restart Part 3: What COVID means for society and consumer behavior moving forward
May 14, 2020
Our most basic need is to have a sense of belonging and connection. It is unclear when society will get that back. As we
Reimagine the Restart Part 2: The hidden competitive advantages that will reset your business
May 6, 2020
This part II of Reimagine the Restart is focused entirely on how we can reimagine operations and the way we do business as markets reopen.
Reimagine the Restart Part 1: A message of hope for you and your teams
April 24, 2020
We are in the belly of COVID. This is a three part series on what our current state tells us about society and where we
Crowdsourcing, SNL, and the Best Thing I’ve Seen All Week
April 17, 2020
The best thing I’ve seen all week Book a goat or llama for your next Zoom meeting (this is not a joke). Unfortunately, you’ll have
The Psychological Impact of COVID-19 – How to protect the mental health of yourself and your team
April 13, 2020
“Health is the only thing one truly has.” This was the saying of which my former boss at Toyota Motor Asia Pacific would consistently remind
Is Your Business Ready for a Post-Pandemic World? 3 Strategies to Ramp Up for the Turn of COVID
April 6, 2020
We are in the second quarter of 2020 now, and I suspect that what you thought 2020 would look like at this point in the
Congress has Passed the Stimulus. 5 Ways to Now Avoid Layoffs
March 28, 2020
When the 2008 financial crisis hit its peak, Toyota was experiencing one of the worst markets in the history of the company and was expecting
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