This part II of Reimagine the Restart is focused entirely on how we can reimagine operations and the way we do business as markets reopen.
We are in the belly of COVID. This is a three part series on what our current state tells us about society and where we
The best thing I’ve seen all week Book a goat or llama for your next Zoom meeting (this is not a joke). Unfortunately, you’ll have
“Health is the only thing one truly has.” This was the saying of which my former boss at Toyota Motor Asia Pacific would consistently remind
We are in the second quarter of 2020 now, and I suspect that what you thought 2020 would look like at this point in the
When the 2008 financial crisis hit its peak, Toyota was experiencing one of the worst markets in the history of the company and was expecting
Have you been cringing at the emails recently? I sure have. I recently received an email asking me to start an investment– which is clearly
Investing in CX change initiatives can significantly increase revenue, as most customers are willing to pay more for a great experience, if it’s done right.
We have hustled so hard that we have to do extensive million-dollar research studies to prove to ourselves as busy business people the degree of
“Time is non-refundable, use it with intention.” Here are three ways I adapted my habits to be more productive in the morning. Download the Momentum
When we think of the face of a company, we think about founders and CEOs. Although they are the few who receive recognition, all the
We used to think that people were strong when they showed no emotions or “weaknesses”—as if people were flawless and never made mistakes. Now, we
