Welcome back to the third and last part of our series on business transformation using the PDCA (Plan-Do-Check-Act) process. In this part, we’ll continue our
In last week’s blog, I shared with you the first phase of the PDCA process, PLAN, which covers steps 1 through 4. We now arrive
Are you ready to explore a powerful methodology for process transformation in service-based businesses? Today, we’re diving into the world of the PDCA (Plan-Do-Check-Act) process
Process improvement is the ongoing effort to make processes more efficient, effective, and customer-centric. Although it takes some time and careful planning, the results are
The timeline for seeing results from process improvement initiatives can vary depending on several factors, such as the scope and complexity of your initiative, the
Without strong processes, customers will leave you. Through process improvement, you can create strong processes that can lead to improved customer satisfaction, increased profitability, and
We’re back with a big thank you for the response to our survey last month. Your ideas are pouring in, and we’re already getting a
In 2024, two big things matter most for business operations: efficiency and empathy. Companies are focusing on strategies that prioritize customer satisfaction while pursuing operational
✨🥂Three cheers for hitting 100 episodes and three years of unscripted, insightful conversations on the UNprofessional Podcast!!! 🥳🎉 We couldn’t have done it without your
Aligning process improvement initiatives with organizational goals is crucial for ensuring that the efforts and resources invested in process improvement are not wasted. It also
We’re busy brewing up something special here, and we want you to be a part of it. We’re crafting a brand new course all about
As we bid adieu to 2023, I’m thrilled to share with you a collection of the most impactful blogs from the year. Each offers valuable
