Guilty of having documentation of your processes scattered everywhere? Some are in the cloud, some in personal files, and some have entirely different names and
Overwhelmed employees can have a negative impact on both the individual’s well-being and the overall performance of your business. When your employees are overworked, stressed,
In last week’s blog, I shared with you the importance of categorizing your process problems and the first four types of waste in process: waiting,
In a previous blog, I shared with you how to properly identify the problems in your processes. In my work leading teams through process improvement,
To celebrate our two-and-a-half-years of the UNprofessional podcast, I am delighted to share with you the top three episodes from the past six months. If
Kaizen, Lean, and Six Sigma are three different things. But they all come from the same initiative and have the same goal, which is to
As we gear up for the second half of the year, it’s time for leaders and businesses to ramp up their efforts and set themselves
In last week’s blog, we discussed how to identify problems in a process. Today I want to share with you a couple of mistakes I
Operations will always have problems. But before trying to fix all issues in your processes, it’s important to keep in mind that not all problems
Does the office feel chaotic? If so, listen up. It’s quite common that when I start working with a client that the initial energy of
Losing fluidity and agility is a common concern for service-based companies when standardizing and building expectations around their processes. They are worried that standardization might
The key to a successful process improvement initiative is in its execution. What we normally do in improving a process in business is establish priorities
